Patient Driven Care

Efficient, Safe, Patient-driven Care :

Workflow:

• Patient-Centered Medical Home
• Practice Management

Quality Control Frameworks:

Donabedian Frameworks:

• Conceptual Frameworks
• Methodology and Analytic Framework
• Donabedian’s Laasting Framework

Statistical Control Methods

• Process Control Techniques
• Failure Mode Effects Analysis

Failure Modes and Effects Analysis Tool

HRO Framework

Ishikawa

• Fishbone Diagram
• How to Use the Fishbone Tool for Root Cause Analysis (pdf)

Plan-Do-Study-Act

5 Why’s

• Five Why’s for Start-Ups (click “Go to HBR.org” or wait 20 seconds if ad appears)

Tri-Service Workflow:

• Offline Forms – Used if AHLTA or the Internet goes down!
• Request a Change
• Request a Form
• USAFP benefits
• Uptodate remote benefit 
• AAFP
• App Store – Newstand; AFP by topic

Clinical Advisory Group:

• As-u-type Training – Coming soon!
• Dragon Training – Coming soon!

For those interested in usability:

• Neilsen’s Heuristics
• Patel’s Heuristics